Contact RapSong AI

Account support, refund requests, privacy questions and reports of misuse.

Last updated: 2026-10-25

Contact and support

Use support tickets in your account for help with a render, a purchase, a privacy request or a report of misuse. Sign in to create a ticket and read replies.

For purchase questions, include your order number and a description of the problem. Do not include full payment-card details. For media issues, include the video ID if available. We do not promise a fixed response time.

Locked out of your account?

Email support@rapsongai.com from the address on your account and we'll help you regain access.

Contact and requests

Hommer Zhao, an individual, trading as Clooms (clooms.com)

support@rapsongai.com